Frequently Asked Questions
Everything you need to know about our organic produce, delivery process, and farming practices.
01Orders & Delivery
We offer next-day delivery for all orders placed before 8 PM. We harvest early in the morning and deliver straight to your door to ensure maximum freshness.
Currently, we deliver across the greater Dhaka area, including Savar, Gazipur, and Narayanganj. We are looking to expand to other major cities soon.
Yes, we offer free delivery on all orders above . For orders below this amount, a flat delivery fee of ৳60 applies.
02Our Produce & Farming
Absolutely. We never use synthetic pesticides, herbicides, or artificial fertilizers. Our farm relies on crop rotation, composting, and natural pest control.
Our primary organic farm is located in Savar, right outside Dhaka. This proximity helps us maintain a minimal carbon footprint and fast delivery speeds.
We use companion planting, beneficial insects (like ladybugs), neem oil extract, and physical barriers to protect our crops naturally without harmful chemicals.
03Returns & Refunds
Quality is our priority. If you receive an item that doesn't meet our standards, please contact us within 12 hours of delivery with a photo, and we will issue a full refund or replace it on your next order.
Orders can be canceled up to midnight on the day they are placed, as morning harvests are strictly planned based on finalized orders.
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